Returns & Exchanges
At Something Went Wrong, we believe fashion should be fearless, but if your purchase isn't a perfect fit, we offer a 30-day window for returns and exchanges. We accept all items in their original, unworn condition with tags attached to ensure your style journey remains seamless.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the pre-paid shipping label provided via email and securely package your items.
Drop Off Package
Hand over your return parcel to any authorized carrier location or schedule a pickup for maximum convenience.
Receive Refund
After our warehouse team inspects the items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing